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'As Eric Roseberry suggests in the booklet, there are gains in linear clarity; often one is so carried along by sheer volume or weight of the orchestral textures that it is easy to forget how contrapuntal the music actually is… Hayroudinoff and Stone impress with their knowledge of the score, giving a well-prepared, gutsy performance, superbly engineered by Jonathan Cooper and Michael Common.'
Gramophone
 

 

1   What is an MP3?
2   How do I listen to an MP3?
3   How do I place an order with your web site?
4   How do I register with Chandos Online?
5   What is my 'Chandos Profile' for?
6   How do I buy an MP3?
7   How long will it take me to download my music?
8   Can I listen to the music before I download an MP3?
9   How do I save my MP3 files?
10   I've downloaded the MP3, What next?
11   How do I get my MP3 files onto my MP3 player/i-Pod?
12   How do I make an MP3 CD?
13   How do I burn MP3s onto a CD for use with a standard CD player using Nero Express?
14   How do I burn MP3s onto a CD for use with a standard CD player using Windows Media Player 10?
15   Will a firewall stop me downloading your MP3s?
16   What is the copyright on the MP3s I download from you?
17   Can I give my friend a copy of a CD that I have made from your MP3s?
18   Can I put a copy of my MP3s on my website?
19   Can I use your MP3s for commercial use?
20   My MP3 search is not showing any MP3s, Why?
21   What are loyalty points?
22   Why does the Audio CD I created will not play in my car stereo?
23   None of my burnt audio CDs will play in any of my CD players, what can I do?
24   Why does the order of MP3 tracks change when I compile an MP3 CD? It always ends up in alphabetical order, and I am unable to change it.
25   How do I check my history of past music downloads?
26   If I lose my Internet connection or my computer crashes when I’m downloading a song can I return and download the track again?
27   Is there a membership fee?
28   How much is your postage and packing charge?
29   How much do MP3 albums cost?
30   What is your return policy on MP3s?
31   What software do I need to preview the audio clips?
32   I have a question that's not answered here, what do I do?
33   I've brought two albums of MP3s but have not gained any loyalty points, Why?
34   Why can't I change the delivery address of my order?
35   I'm using an Apple Mac, why can't I create an account/Log in on your web site?
36   I'm having problems downloading my MP3 files, what should I do?
37   What are cuesheets?
38   How do I remove the 2 second gap between tracks when I burn a CD from MP3s?
39   Even after removing the 2 second gap I sometimes get a tiny 'blip' between tracks, how can I stop this blip happening?
40   Where do I get these cue sheets?
41   How do I add my downloaded MP3s to my iTunes Library?
42   How do I download MP3s from your site?
43   How do I download the Free MP3s from the your website?
44   How do I know where my downloaded tracks have gone on my hard drive?
45   How do I listen to my MP3s when I'm not at my computer?
46   How do I find my username or password if I forget either of them?

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