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Security
We recognise that security is one of the major concerns
for the shopper during an online transaction. So we
use 'WorldPay' who use state of the art security tools
and techniques to ensure that you are protected against
online fraud. In reality, an online purchase is probably
more secure than a card transaction conducted in a
shop, over the telephone or by fax - because WorldPay
ensure that your online purchase details are encrypted
using complex logarithm methods. For more information
about WorldPay online security visit the WorldPay
website at www.worldpay.com.
Delivery times
Chandos will aim to process all order within 5 working
days of receipt. Providing the product is in stock
delivery in the UK should be within 7 working days
of despatch, Europe within 14 working days of despatch,
and USA and rest of the world within 14 working days
of despatch.
'Out of Stock' items
From time to time items go out of stock. Chandos will
use its resources to ensure items are not out of stock
for more than two weeks. Sometimes manufacturing difficulties
beyond our control mean that items may be unavailable
for longer periods. For more detailed information
e-mail chandosonline@chandos.net.
Cooling-off period
New legislation allows you to return internet purchases
within seven days and to receive a refund of the
CD price provided it is still shrink-wrapped.
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