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Privacy Policy

Your privacy is critically important to us. At Chandos Records we have a few fundamental principles:

We don’t ask you for personal information unless we truly need it. (We too don’t like services that ask you for things like your gender or income level for no apparent reason.)

We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

We don’t store personal information on our servers unless required for the on-going operation of one of our services.

In our service, we aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.

Below is our privacy policy which incorporates these goals.

If you have questions about accessing or correcting your personal data please contact our support team.

It is Chandos Records policy to respect your privacy regarding any information we may collect while operating our websites.


Website Visitors

Like most website operators, Chandos Records collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Chandos Records purpose in collecting non-personally identifying information is to better understand how Chandos Records visitors use its website. From time to time, Chandos Records may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Chandos Records also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on Chandos Records support pages. Chandos Records only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.


Gathering of Personally-Identifying Information

Certain visitors to Chandos Records websites choose to interact with Chandos Records in ways that require Chandos Records to gather personally-identifying information. The amount and type of information that Chandos Records gathers depends on the nature of the interaction, but will include your name, address, phone number and your email address.  For example, we ask visitors who sign up for an email letter to provide an email address. Chandos Records collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Chandos Records. Chandos Records does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.


Aggregated Statistics

Chandos Records may collect statistics about the behaviour of visitors to its websites. For instance, Chandos Records may monitor the most viewed pages on the Chandos Records website or use spam screened by our filters to help identify spam. Chandos Records may display this information publicly or provide it to others. However, Chandos Records does not disclose personally-identifying information other than as described below.


Protection of Certain Personally-Identifying Information

Chandos Records discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Chandos Records behalf or to provide services available at Chandos Records websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Chandos Records websites, you consent to the transfer of such information to them. Chandos Records will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Chandos Records discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Chandos Records believes in good faith that disclosure is reasonably necessary to protect the property or rights of Chandos Records, third parties or the public at large. If you are a registered user of an Chandos Records website and have supplied your email address, Chandos Records may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Chandos Records and our products. We primarily use our various product emails to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Chandos Records takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Chandos Records, acknowledges that all individuals have the right to access the personal information/data that we maintain about them. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his query to If requested to remove data, we will respond within a reasonable timeframe, not to exceed one week.

If we ever were to engage in any onward transfers of your data with third parties for a purpose other than which it was originally collected or subsequently authorized, we would provide you with an opt-out choice to limit the use and disclosure of your personal data.



A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Chandos Records uses cookies to help Chandos Records identify and track visitors, their usage of Chandos Records website, and their website access preferences. Chandos Records visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Chandos Records websites, with the drawback that certain features of Chandos Records websites may not function properly without the aid of cookies.
The only cookies that currently uses are used to help the basket option of our site and to analyse our traffic, we do not collect any personal information within these cookies. If you wish to opt out of this tracking data, please follow this link: Google Opt Out

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Chandos Records
Chandos House
1 Commerce Park
Commerce Way
United Kingdom