Chandos Records

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Support Request

Please complete as much information as possible: If your question is about an order already placed, please let us know your account number, the order number and the catalogue number of the item in question. It is also useful to us if you give the version of Windows or Mac OS you are using. Giving us this information will enable us to deal with your query quickly and efficiently as possible. If you do not give us enough information, we may not be able to answer your question.

Please note our support team will respond between 9am - 5pm (GMT) on working weekdays only.

Our response system will send you an immediate confirmation email, if you do not receive this within 5 minutes, please check your spam folder and white list both and domains in your email system.

Please describe your problem below
To help you we need as much detail as possible about what you were doing on the site when the problem occured.

Need some help?

Please look through all of the help pages before contacting our support desk.

Help Pages

If you still can not find the answers you are looking for please contact us using the support request form.

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Chandos Records
Chandos House
1 Commerce Park
Commerce Way
United Kingdom